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Ground School Terms & Conditions


Course Prices

All prices quoted assume that the courses will be completed within the allotted time. This is always achievable when courses are undertaken on a Fast Track basis. Should additional hours be required to complete a course, then these will be charged at the standard hourly rate in force at the time.

Prices include all examination fees, course materials and light refreshments throughout the day.

Course Paperwork

If a student has completed previous exams with another school they are required to bring evidence off this result to the course. This has to be done before we can sign any further exams off as completed.

Identification

Photographic identification is required prior to commencing any course offered by The Great Circle, ideally this should be a Passport or Driving Licence. If in doubt, please ask well in advance of the start of the course for information regarding suitable forms of identification.

Payment

All Ground School courses must be paid for in full and in advance of starting the course.

If for any reason you are unable to attend for your course, we will endeavour to place you on the next available course only, subject to a minimum of 14 days advance notice of cancellation.

Payment for courses can be made by Bank transfer, Cash, Cheque, Credit or Debit card.

* Cheques must be cleared at least 3 working days prior to commencing any training with The Great Circle.

* Credit card payments will incur an additional 3.2% charge.

* We do not offer credit facilities.

Course Completion Times

All published prices on this web site assume that the course will be completed within the allotted time frame stated in the course descriptions. Experience shows that Fast Track courses invariably lead to people completing their course in minimum time, consequently, the projected times for course completion are accurate.

Should an individual require further training to complete a course, then The Great Circle will endeavour, in line with our 'Fast Track' ethos, to ensure that this additional training is completed at a time convenient to both parties with minimal delay, but always paying strict attention to the UK CAA guidelines relating to additional study and remedial training.

In the event of any unforeseeable problems, The Great Circle will make all reasonable efforts to ensure the course is completed with minimal disruption.

The Great Circle will take no responsibility in the event of any delays relating to the customer.

Refunds

Refunds for courses will be considered when a candidate has failed 3 successive  examinations in any one subject. The refund will be for the  examination  fees only, currently charged at £25 per subject. Any  remedial training  will be provided free of charge between examination attempts. It  should be noted that under no circumstances will  any refund be given,  should a candidate elect to sit an examination when  an instructor has  advised against this.

Examination Resits

Having taken a course with The Great Circle and subsequently failed an examination, you will be invited back free of charge on our next available course with a view to re-sitting an examination. The United Kingdom Civil Aviation Authority recommend a minimum of a 2 week revision period between examination resits. The Great Circle will provide free tuition and examination for one further sitting only. Where examinations have been passed previously and a candidate times out, we do not offer a free tuition and resit service.

Daily Start and Finish Times

The Great Circle will endeavour to  complete your course within the published time. Our courses start promptly at 8.00am  each day and conclude at approximately 5.30pm. In cases  where there are two subjects running in any one day, finish times are  likely to be later.

It is of paramount importance that you are punctual  for each course and leave yourself plenty of time to find the course  venue and settle in. To minimise  disruption for others, the examiner reserves the right to refuse  admittance on to any course if your late arrival exceeds 20 minutes,  unless this has been previously agreed. In the event that this should  happen The Great Circle, at its discretion, may offer a place on an  alternative course at no extra charge.

Educational Requirements

Due to the intensive nature of our courses, we require that a  candidate achieves a minimum of a Level 4 in Aviation English as  dictated by the International Civil Aviation Organisation (ICAO). Basic  numeracy skills are also necessary. Candidates who fail to meet these  requirements, at our discretion, may still be admitted on to the course  but may be advised against taking any examinations at the end of the  course.

Conduct

The Great Circle treats all of its clients with utmost repsect whether communicating through email, telephone or in person. Under no circumstances whatsoever will we tolerate any abuse towards our staff or other clients through any means. Combative behaviour is completely unacceptable and will result in immediate removal from any of our courses. The nature of our courses demand that any of our respected clients behave in a manner that is conducive to learning and ultimately, flight safety.

We reserve the right to report any combative behaviour to our attached Special Branch unit, the United Kingdom Civil Aviation Authority and other training providers. This could have a detrimental effect on obtaining subsequent training and ultimately, licence issue.

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